Privacy Policy

Effective Date: March 2026  |  Last Updated: March 2026

We collect information you give us when using our platform, information about how you use it, and technical data from your device. We use this to provide and improve our services, communicate with you, and keep the platform secure. We do not sell your personal data. You have the right to access, correct, or delete your information. If you have questions, email us at legal@worqflowsolutions.com

1. Introduction and Scope
‍WorQFlow Solutions ("we," "us," or "WorQFlow Solutions") is committed to protecting your privacy and the security of your personal information. This Privacy Policy ("Policy") applies to all products and services offered by WorQFlow Solutions, including our Platform, Professional Services, website, and any other medium through which we make them available (collectively, the "Services").This Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your information. By using our Services, you agree to the collection and use of information in accordance with this Policy.We reserve the right to update this Policy at any time. We will notify you of material changes by sending notice to the primary email address associated with your account or by posting a prominent notice on our website. Material changes take effect thirty (30) days after notification; non-material clarifications take effect immediately. We encourage you to review this page periodically.

2. Information We Collect
We collect information only where we have a lawful basis to do so. Lawful bases include your consent, performance of a contract with you, compliance with a legal obligation, and our legitimate business interests. Specifically, we collect:

2.1 Information You Provide Directly
Account information: your name, email address, postal address, telephone number, profession, employer, and profile picture.
Payment information: details of financial transactions including amount, currency, and payment method (processed securely via third-party payment processors).
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Communications: your responses to surveys, support requests, or other correspondence you send us.
Profile content: your intended use of the Services, including brands, agencies, advisors, or board members with whom you wish to connect.
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Social media information where you choose to connect such accounts.

2.2 Information Collected Automatically
Technical data: IP address, browser type and version, operating system, device identifiers (including unique mobile device IDs), and connection information.
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Usage data: pages visited, features used, time spent, click paths, and other behavioral information collected via cookies, pixel tags, and similar technologies.
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Location data: if you access our Services via a mobile application, we may collect location data based on your device settings. We will request your opt-in before using GPS or precise location tools.

2.3 Information from Third Parties
•       We may receive information about you from third-party partners, such as social media platforms or business partners, where you have authorized such sharing.

3. How We Use Your Information
We use the information we collect for the following purposes:
•       Service delivery: to create and manage your account, provide access to the Platform, enable networking features, and facilitate connections with other users.
•       Service improvement: to understand how users interact with our Services, identify areas for improvement, and develop new features.
•       Security and fraud prevention: to detect, investigate, and prevent fraudulent, unauthorized, or illegal activity and to protect the integrity of our Services.
•       Communications: to send you confirmations, invoices, technical notices, security alerts, and administrative messages; and, with your consent, promotional communications about new features, products, and events.
•       Analytics: to analyze traffic patterns, usage trends, and platform performance using tools such as Google Analytics.
•       Legal compliance: to comply with applicable laws, regulations, and lawful requests from government authorities.
•       Advertising and personalization: to create targeted content and suggest products or services that may be of interest to you based on your usage.

4. Automated Decision-Making and AI-Powered Features
‍Where our Services use automated processing, profiling, or AI-driven features (including algorithmic matching, recommendations, or content personalization), we will inform you of this and, where required by applicable law (including Article 22 of the GDPR), provide you with the right to:
•       Obtain a meaningful explanation of the logic involved in any automated decision.
•       Request human review of any automated decision that significantly affects you.
•       Object to being subject to a decision based solely on automated processing.
If you have questions about how automated systems affect your account or experience, please contact us at legal@worqflowsolutions.com.

5. How We Share Your Information
‍We do not sell your personal information. We do not rent or share your personal information with third parties for their direct marketing purposes without your explicit consent. We may share your information in the following limited circumstances:
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5.1 Other Users
If you make your profile searchable, other registered users with access to our platform may view the personal information you have made available on your profile. You control the visibility of your profile in your account settings.
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5.2 Business Partners
Where we collaborate with partner organizations to deliver the Services, we may share your name, contact information, and account details with such partners to the extent necessary to provide the service you requested.
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5.3 Service Providers
We engage trusted third-party vendors to operate our Services, including database administrators, cloud hosting providers (e.g., AWS or similar), payment processors, analytics providers, advertising platforms, and customer support tools. These providers are contractually bound to use your information only as directed by us and in accordance with this Policy.
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5.4 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.
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5.5 Legal and Safety Disclosures
We may disclose your personal information if we have a good-faith belief that such disclosure is reasonably necessary to: (a) comply with a legal obligation or enforceable government request; (b) detect, prevent, or address fraud, security issues, or technical problems; (c) enforce our Terms of Service; or (d) protect the rights, property, or safety of WorQFlow Solutions, our users, or the public. To the extent legally permitted, we will notify you of such disclosures. 6. Cookies and Tracking TechnologiesWe use cookies, pixel tags, web beacons, and similar tracking technologies to enhance your experience, analyze platform usage, and deliver relevant advertising. Specifically:
•       Essential cookies: required for the platform to function. Disabling these may prevent use of key features.
•       Analytics cookies: used to understand traffic patterns and user behavior (e.g., Google Analytics).
•       Advertising cookies: used to deliver targeted advertisements and measure their effectiveness.
You may manage your cookie preferences by adjusting your browser settings. Note that disabling certain cookies may affect your ability to use some features of our Services. For guidance on managing cookies, visit www.allaboutcookies.org/manage-cookies/. To opt out of interest-based advertising, visit the Digital Advertising Alliance at http://www.aboutads.info/ or the Network Advertising Initiative at http://networkadvertising.org/consumer/opt_out.asp.We do not currently alter our practices in response to Do Not Track signals from browsers. For more information about Do Not Track, visit http://www.allaboutdnt.com.

7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services. Our standard retention periods are as follows:
•       Account data: retained for the duration of your account and deleted within 90 days of account closure, unless longer retention is required by law.
•       Transaction and financial records: retained for seven (7) years to comply with applicable financial and tax regulations.•       Communications and support records: retained for three (3) years following resolution of your inquiry.
•       Analytics and usage data: retained in anonymized/aggregated form for up to five (5) years.
•       Legal hold data: retained for the duration of any legal proceeding or regulatory investigation in which such data is relevant.
Following the applicable retention period, we securely delete or anonymize your personal information. We may retain anonymized, aggregated data that cannot identify you for legitimate business purposes indefinitely.

8. How We Secure Your Information
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or destruction. These measures include:
•       Encryption of data in transit (TLS/SSL) and at rest.
•       Firewalls and intrusion detection systems.
•       Access controls and role-based permissions limiting employee access to personal data.
•       Regular security audits and vulnerability assessments.
You are also responsible for maintaining the security of your account. We urge you to use a strong, unique password, keep it confidential, and log out after each session. You should notify us immediately at legal@worqflowsolutions.com if you suspect unauthorized access to your account.Please note that no method of data transmission or storage is 100% secure. While we take all reasonable steps to protect your information, we cannot guarantee absolute security. By using our Services, you acknowledge and accept this inherent risk.

9. Data Breach Notification
In the event of a data breach that is reasonably likely to result in risk to your rights and freedoms, we will:
•       Notify affected users without undue delay, and in any event within seventy-two (72) hours of becoming aware of the breach where required by applicable law (including the GDPR).
•       Notify the relevant supervisory authority or regulatory body as required by law.
•       Provide information about the nature of the breach, the categories of data affected, and the steps we are taking to address it.
•       Offer guidance on steps you can take to protect yourself, where appropriate.
Breach notifications will be sent to the primary email address associated with your account and/or posted as a prominent notice on our website. To report a suspected security incident, contact us immediately at legal@worqflowsolutions.com.

10. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:

10.1 Access and Portability
You may request a copy of the personal information we hold about you, including in a commonly used machine-readable format. To do so, email legal@worqflowsolutions.com.

10.2 Correction
You may review, update, or correct your personal information at any time through your account settings or by contacting us at legal@worqflowsolutions.com.

10.3 Deletion
You may request deletion of your personal information by contacting us or deleting your account through your account page. Upon verified request, we will delete your data within a reasonable timeframe, except where retention is required by law, contract, or legitimate business purpose. Please note that deleting your information may result in deactivation of your account.

10.4 Restriction and Objection (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, you have the right to object to or request restriction of our processing of your personal data, including the right to object to processing based on our legitimate interests and to processing for direct marketing purposes.

10.5 Withdraw Consent
Where our processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

10.6 Opt-Out of Marketing Communications
You may opt out of promotional email communications at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us at legal@worqflowsolutions.com. Please note that even after opting out, you will continue to receive transactional and service-related communications.

10.7 Do Not Sell or Share (CCPA/CPRA)
We do not sell your personal information. If you are a California resident, you also have the right to opt out of the "sharing" of your personal information for cross-context behavioral advertising purposes. To exercise this right, contact us at legal@worqflowsolutions.com or use the "Do Not Sell or Share My Personal Information" link on our website.

10.8 Submitting a Rights Request
To exercise any of the above rights, please contact us at legal@worqflowsolutions.com. For your protection, we may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law (generally 30 days, with a possible 60-day extension in complex cases).

11. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
•       Right to know: you may request information about the categories and specific pieces of personal information we have collected about you, our sources, our purposes for collecting it, and the categories of third parties with whom we have shared it.
•       Right to delete: you may request deletion of personal information we have collected from you, subject to certain exceptions.•       Right to correct: you may request correction of inaccurate personal information.
•       Right to opt out: you may opt out of the sale or sharing of your personal information. We do not sell personal information.•       Right to non-discrimination: we will not discriminate against you for exercising your CCPA/CPRA rights.
•       Right to limit use of sensitive personal information: you may limit our use of sensitive personal information to certain defined purposes.
To submit a request or designate an authorized agent to act on your behalf, contact us at legal@worqflowsolutions.com. For information regarding third-party direct marketing disclosures, you may request a list of the categories of personal information we disclosed and the names and addresses of the recipients during the preceding calendar year.

12. European Economic Area and United Kingdom Users
If you are located in the EEA or UK, the General Data Protection Regulation (GDPR) or UK GDPR applies to our processing of your personal information. WorQFlow Solutions is the data controller responsible for your personal information.

12.1 Legal Bases for Processing
We process your personal information on the following legal bases: (a) performance of a contract; (b) your consent; (c) our legitimate interests, where not overridden by your rights; and (d) compliance with a legal obligation.

12.2 International Data Transfers
Our operations are based in the United States. If you are accessing our Services from the EEA, UK, or other regions with data protection laws, your personal information may be transferred to and processed in the United States or other countries. We ensure such transfers are safeguarded through appropriate mechanisms, including:
•       Standard Contractual Clauses (SCCs) as approved by the European Commission.
•       The EU-U.S. Data Privacy Framework (DPF), where applicable, which replaced the invalidated EU-U.S. Privacy Shield in 2023.
•       UK International Data Transfer Agreements (IDTAs) for transfers from the UK.
•       Your prior informed consent where required.By using our Services, you acknowledge that your data may be processed in countries with data protection rules that differ from your country of residence.

12.3 Data Protection Authority
You have the right to lodge a complaint with your local data protection authority. In the EU, you can find your authority at https://edpb.europa.eu. In the UK, the relevant authority is the Information Commissioner's Office (ICO) at https://ico.org.uk. If you have concerns about our data practices, we encourage you to contact us first at legal@worqflowsolutions.com so we may address your concerns directly.

13. Children's Privacy
1Our Services are not directed to individuals under the age of sixteen (16). We do not knowingly solicit or collect personal information from anyone under 16. This age threshold is stricter than the 13-year-old minimum under the U.S. Children's Online Privacy Protection Act (COPPA) and is applied consistently across our Services.If you believe we have inadvertently collected personal information from a minor under the age of 16, please contact us immediately at legal@worqflowsolutions.com. We will promptly investigate and delete such information.

14. Links to Third-Party Websites
Our Services may contain links to third-party websites, applications, or social media platforms. We have no control over these third-party sites and are not responsible for their content, privacy practices, or terms of use. We encourage you to review the privacy policies of any third-party sites you visit. This Policy applies solely to information collected by WorQFlow Solutions.

15. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by sending an email to the primary address on your account and/or by posting a prominent notice on our website at least thirty (30) days before the changes take effect. Non-material changes or clarifications will take effect immediately upon posting. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of our Services after changes take effect constitutes your acceptance of the updated Policy.

16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: WorQFlow Solutions — Privacy Team

‍Email: legal@worqflowsolutions.com
Subject line: Privacy Policy Inquiry We will respond to all inquiries within thirty (30) days. If you are not satisfied with our response, you may have the right to escalate your complaint to your local data protection authority.